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NoticeExplore our newly released QAWA café & restaurant management system demo

Stages 03–05 · Business & operational layer

Software & Products

Custom software at any scale, plus iotech's own products: MedOS, QAWA and the Supermarket Ecosystem.

At a glance

3 own products

3 proprietary products + custom engineering

Capabilities

What Software & Products delivers

Booking engines

Dynamic scheduling & SMS gateways

Hospital flows

Triage & clinical pathway routing

Monitoring panels

High-throughput sensor telemetry

Customer apps

iOS & Android native experiences

Trilingual & offline resilient

Native English, Kurdish (Sorani) and Arabic with true right-to-left layout mirroring and local edge fault tolerance.

Own products

Three products we own and run.

MedOS

Live at Top Care Hospital

Hospital information system

13 modules covering reception to ICU, lab, radiology & billing. Works offline & trilingual.

  • Full inpatient & outpatient EHR
  • Integrated pharmacy & laboratory PACS
  • Offline-tolerant local cluster syncing
Explore MedOS

QAWA

Ready to sell · Live demo

Café & restaurant platform

Knows what every cup costs. Recipe-level inventory, 2 POS screens, till & back-office.

  • Gram-accurate COGS calculation
  • Dual kitchen/barista display routing
  • Multi-branch central menu management
Explore QAWA

Supermarket Ecosystem

Ready to deploy

Supermarket & multi-branch retail

Multi-branch retail, customer app, delivery app, manager apps & point of sale.

  • Omnichannel stock synchronisation
  • Integrated courier dispatch & route app
  • High-speed barcode cashier terminals
Explore Supermarket Ecosystem

Delivery sequence

Where Software & Products sits in the sequence

Highlighted stages are led or co-led by Software & Products.

  1. Stage 1

    Design

    Architecture & Civil · ICT & Networks

    Equipment rooms, service risers, cable routes and containment planned before concrete is poured.

    Pre-pour phase

  2. Stage 2

    Construction

    Architecture & Civil

    Structural containment, equipment room fit-outs, and civil infrastructure installed alongside core construction.

    Civil enclosure

  3. Stage 3

    Systems

    ICT & Networks · Smart Automation

    Structured cabling, fibre, networking, CCTV, access, life safety, sound, and automation commissioned.

    Active commissioning

  4. Stage 4

    Handover

    ICT & Networks

    Formal engineering acceptance, as-built documentation, operator training, and a signed warranty certificate.

    Quality verification

  5. Stage 5

    Operation

    ICT & Networks · Software & Products

    Preventive maintenance under contract, SLA monitoring, and permanent on-site dispatch.

    Lifecycle SLA

Selected work

Projects delivered with Software & Products

The other departments

One company, one sequence.

32 projects

ICT & Networks

The foundation department: physical & logical infrastructure, security & parking.

Learn more: ICT & Networks
Internal & client

Marketing & Media

Brand strategy, content production, trilingual media & technical client marketing.

Learn more: Marketing & Media

Start here

Tell us what you are building.

Send the drawings, the site, or just the problem. We will come back to you with what it takes.