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NoticeExplore our newly released QAWA café & restaurant management system demo

Proprietary software & bespoke platforms

Three products we own, and any system you need built.

iotech writes software as well as installing systems. Three enterprise products are entirely ours — we engineer them, sell them, support them and keep improving them. Beyond our products, we build bespoke systems to your exact specifications, at any scale.

  • 3 proprietary platforms
  • 13 MedOS clinical modules
  • 100% offline resilient
  • Trilingual (EN, KU, AR) parity

Product · Hospital information system

Live at Top Care Hospital

MedOS

The hospital information system that runs a whole hospital — reception to discharge, laboratory to payroll.

13 interconnected clinical & operational modules

  • Reception & Appointments
  • Patient Records & EMR
  • OPD & IPD Bed Tracking
  • Laboratory & Analyzer Interfaces
  • Radiology & PACS Integration
  • Pharmacy & Formulary
  • Operating Theatre Scheduling
  • ICU/CCU Real-time Flowsheets
  • Billing & Cashier Chain
  • Hospital Finance & Cost Centres
  • HR & Automated Payroll
  • Inventory & Procurement
  • Executive Reporting & Ministry Compliance

Touchpoints & fault tolerance

  • Patient mobile app

    Online bookings, diagnostic records & lab history.

  • Tablet nurse stations

    Touch-first bedside charting and medication dispensing.

  • Local edge mirroring

    Continues full clinical charting even when the internet drops.

Direct hardware link

Bi-directional HL7/ASTM protocols feed laboratory analyzer outputs directly into the EMR without manual transcription risk.

Proven, not promised

A complete cycle was tested end-to-end — recipe costed, espresso sold, inventory deducted, margin posted to the P&L with zero manual adjustment. Moon is our demo café: two branches, a full menu and verified test data. It is a live demonstration, not a client.

Product · Café & restaurant platform

Ready to sell · Live demo

QAWA

The café and restaurant management platform that knows what every cup actually costs.

  • 1. Staff dashboard (till & back office)

    Dual POS interface: a fast grid for high-velocity front-of-house service, paired with a modifier workflow for customised multi-ingredient drinks and kitchen tickets.

  • 2. Customer web app

    App-less table ordering via QR codes. Customers browse live stock, customise drinks, pay or split bills, and collect loyalty visits — no app store download.

  • 3. Central operations console

    Multi-branch menu synchronisation, supplier credit management, employee PIN clock-ins, batch ingredient yield management, and export to local accounting standards.

Product · Supermarket & multi-branch retail

Ready to deploy

Supermarket Ecosystem

A complete supermarket platform — the shop floor, the warehouse, the delivery and the phone in your customer's hand.

  • 1. Customer mobile app

    Native iOS and Android storefront for online grocery orders, scheduled delivery slots, saved baskets, and digital loyalty cards.

    White-label per retail chain

  • 2. Picker & driver app

    Handheld workflow for shelf pickers with barcode substitutions, plus automated route dispatch for delivery fleets.

    Real-time GPS & item matching

  • 3. Branch & manager app

    Floor-supervisor tool for shelf spot-checks, on-demand shelf labels, inventory adjustments, and receiving-dock manifests.

    No desktop workstation needed

  • 4. Point-of-sale terminals

    Fast scan lanes with integrated scales for weighed produce, dual customer displays, and immediate ledger posting.

    Direct scale & scanner link

  • 5. Central web ERP & warehouse console

    Multi-branch master inventory with reorder automation, supplier consignment reconciliation, expiry alerts for perishables, and gross-margin accounting.

    Cross-branch transfers & purchasing

Deployment readiness

The platform is fully engineered and ready to deploy. It is not yet live with an operational supermarket client, and we do not claim a reference site until deployment is complete.

Bespoke software capability

Tailored software when off-the-shelf does not fit.

When standard vendor packages fall short of operational needs, our in-house engineering unit builds custom web, mobile and embedded software that integrates directly with the installed building hardware.

Clinical & Healthcare Workflows

Specialty clinical engines tailored to healthcare regulations, complex departmental handoffs, and proprietary laboratory hardware protocols.

HL7 / DICOM / ASTM interfaces

Multi-Branch Retail & POS

High-volume checkout applications with centralised inventory, automated promotions, and multi-tier pricing across distributed storefronts.

Cross-branch central ledgers

Hospitality & Food Service

Self-service ordering kiosks, multi-screen kitchen display routing, and recipe-margin tools built for demanding hospitality operations.

Kitchen display routing & COGS

Booking & Facility Engines

Time-slot booking platforms with floodlight automation and access-control triggers, proven at World of Padel.

e.g. World of Padel

Telemetry & Sensor Dashboards

Operational heatmaps and real-time footfall intelligence from camera counting feeds and IoT sensors, as engineered for Erbil Avenue.

e.g. Erbil Avenue people counting

Hardware Middleware

The connective layer that brings ANPR cameras, speed gates, turnstiles, CCTV and BMS controllers into unified databases.

Low-latency native device drivers

Engineering principles

Architectural rigour built into every line.

Whether we deliver one of our own products or an entirely custom application, iotech holds every build to the same enterprise development and reliability standards.

Trilingual native UI

Engineered from day one for English, Kurdish (Sorani) and Arabic — true right-to-left mirroring, not surface-level string translation.

Offline-first resilience

Local SQLite and PostgreSQL edge syncing keeps checkout lanes, nurse stations and order ticketing running without internet.

Flexible deployment

Fully managed iotech cloud hosting by default, or air-gapped on-premises servers where security mandates require it.

SLA & fault response

Every deployment includes a post-handover warranty and 1-business-day emergency dispatch from our Erbil engineering base.

Start here

Tell us what you are building.

Send the drawings, the site, or just the problem. We will come back to you with what it takes.